DEQ Website Survey

Thank you for taking a few minutes to help the Department of Environmental Quality improve our website. We are redesigning the site and want to understand what works, what doesn't, and what you need most. Your feedback will directly shape the new website's structure, content, and features.



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Question 1 of 14

What best describes your primary relationship to DEQ?

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Question 2 of 14

How often do you visit the DEQ website?

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Question 3 of 14

What are the main reasons you come to the DEQ website? (Select all that apply)

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  • Find or apply for permits / licenses
  • Submit reports or data
  • Look up regulations, rules, or guidance
  • Access environmental data, maps, or monitoring res
  • Check public notices, hearings, or comment periods
  • Learn about programs or initiatives
  • Find contact information or who to talk to
  • Other (please specify)

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Question 4 of 14

What is the single most important task you usually try to complete on the site?

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Question 5 of 14

Overall, how easy is it to find what you need on the DEQ website?

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Question 6 of 14

How satisfied are you with the current DEQ website?

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Question 7 of 14

Which of the following have you experienced? (Select all that apply)

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  • Hard to find the right page or information
  • Search doesn't return useful results
  • Content is confusing, technical, or full of jargon
  • Information is outdated or missing
  • Site is difficult to use on a phone or tablet
  • Forms or applications are hard to complete
  • Too many clicks to get to what I need
  • Accessibility issues (screen reader, contrast, etc
  • None of the above
  • Other (please specify)

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Question 8 of 14

Please describe any specific problems you've had (optional but very helpful):

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Question 9 of 14

What information or tools do you wish were easier to find or use on the website?

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Question 10 of 14

Is there anything currently on the site that you rarely or never use and could be removed or moved?

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Question 11 of 14

If you could change three things about the DEQ website, what would they be?

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Question 12 of 14

Any other comments or ideas?

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Question 13 of 14

Would you be willing to participate in a short follow-up interview or usability test later?

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  • Yes
  • No

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Question 14 of 14

If yes, please provide an email (optional):

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